19 Oct 1998 | Print  |

Norton Utilities 4.0 Problem Reports Abound

by Adam C. Engst

Norton Utilities 4.0 Problem Reports Abound -- The much-awaited release of Norton Utilities 4.0 may have come too soon. Numerous people (including TidBITS staff members) have experienced problems - some resulting in significant data loss - after using Norton Disk Doctor 4.0. The problems vary (see TidBITS Talk and MacFixIt), but we recommend that you uninstall system-level components of Norton Utilities 4.0 and avoid running Norton Disk Doctor, particularly if you use a third-party disk formatter. The most important thing you can do is to make sure you have multiple current backups. If you wish to continue running Norton Utilities 4.0, download the 4.0.1 updater, along with a Norton Disk Doctor Special Edition that fits on a floppy and runs only if you boot from the Norton Utilities CD-ROM. (This is necessary because you can't update the version of Norton Disk Doctor on the CD-ROM.) Also, if you use Norton AntiVirus for Macintosh 5.0, get the Norton AntiVirus 5.0.2 update, which addresses potentially serious problems with Norton Utilities 4.0. [ACE]

<http://db.tidbits.com/getbits.acgi?tlkthrd=407>
<http://www.macfixit.com/extras/ nortonutil40.shtml>
<http://db.tidbits.com/series/1041>
<http://www.symantec.com/techsupp/files/num/ norton_utilities_version_4x_for_ macintosh.html>
<http://www.symantec.com/techsupp/files/navm/ norton_antivirus_for_macintosh.html>

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