View Extra Sync Details in Snow Leopard
In Snow Leopard, Option-click the Sync icon in the menu bar to display a menu showing each available sync service and when it was last synced. Other new items in that menu include commands to Reset Sync Services entirely and to open the iSync and Sync Diagnostics utilities.
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Doug McLean
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Preventing Duplicate Calendar Events in iPhone OS 3.1
The calendar syncing capabilities of the iPhone (and its sibling, the iPod touch) have been evolving quickly, and in many ways for the better, but the latest enhancements to these capabilities can create an unexpected problem for users. Specifically, calendar syncing using iPhone OS 3.1 (the most recent version, as of this writing) can all too easily lead to duplicate calendar events on your device. Since these changes threw a bit of a monkey wrench into my in-progress update to "Take Control of Syncing Data in Leopard," I wanted to share what I've discovered.
The underlying cause for these duplicate events is complicated, involving MobileMe, iTunes, and how read-only subscribed calendars in iCal sync to your shiny handheld device. To understand what's going on, you need to know something about how calendar syncing on the iPhone/iPod touch has changed over time.
Also, keep in mind that I'm talking about two types of calendars here:
- Read-write calendars you created in iCal and populated with your own events. These are by far the most common.
- Read-only calendars from some remote source to which you've subscribed in iCal. These calendars might be shared from a service like Google Calendar, or found on iCalShare or Apple's list of iCal calendars. Many people have never subscribed to a public calendar in iCal before, but it's easy: either choose Calendar > Subscribe and enter a URL to a shared calendar or download a .ics file from iCalShare or Apple (Calendar > Find Shared Calendars in iCal).
iPhone OS 2.x -- In iPhone OS 2.x, you could sync your iCal calendars with your device in two ways:
- iTunes with a USB connection: This syncing method let you sync any combination of your iCal calendars - both those you created in iCal and those read-only calendars to which you subscribed in iCal. Using the iTunes syncing interface, you could pick which calendars you wanted to sync with your device, and which ones not to sync.
- Over the air with MobileMe: With this method you could sync all the calendars that you created in iCal over the air, bypassing the USB/iTunes connection; as a bonus, you gained instant push updating between the calendars on your device and those in iCal on your Mac (as long as your Mac was turned on and connected to the Internet, of course). However, MobileMe syncing did not sync any of your subscribed read-only calendars. Nor, if you chose this method, could you pick which of your iCal calendars to sync; MobileMe always synced all of your iCal-created calendars, willy-nilly.
Therefore, if you wanted to choose which calendars to sync with your device, or if you wanted any subscribed read-only calendars from iCal on your device, you had to sync the device using iTunes - and lose the benefits of push syncing.
iPhone OS 3.0 -- Apple's next major update to the iPhone OS eliminated the either/or choice between MobileMe and iTunes syncing and allowed you to sync your device using both methods. To accommodate this enhancement, changes were made in how the iPhone and iPod touch displayed calendars, as follows:
- iTunes with a USB connection: When you used this syncing method, each of the calendars that you synced ended up in a calendar collection on your device labeled "From My Mac."
- Over the air with MobileMe: With this method, all of your iCal-created calendars ended up in a calendar collection on your device labeled with the name of your MobileMe account. Note, however, that you still couldn't sync read-only subscribed calendars from iCal to your device using MobileMe.
This was a significant improvement because it allowed you to do the following:
- You could see your self-created iCal calendar events on your device by looking in the MobileMe collection.
- You could see your subscribed read-only calendar events by looking in the From My Mac collection.
- You could see all of your events by viewing All Calendars in the Calendar app on your device.
However, there was also the possibility of duplicate event confusion, because you could choose to sync the same calendar both with MobileMe and with iTunes. When you did that, a version of the calendar ended up both in the From My Mac collection and in the MobileMe collection. When you viewed All Calendars on your device, you would see events from that doubly synced calendar twice: one from each of the two collections.
So, if you synced with MobileMe, you had to make sure not to sync any of your self-created calendars with iTunes and only use iTunes to sync the calendars that MobileMe didn't sync. (Moral: with great power comes great responsibility. I'm sure I've heard that somewhere before.)
iPhone OS 3.1 -- The just-released iPhone OS 3.1 finally syncs your read-only subscribed calendars directly from MobileMe, eliminating the need to use iTunes syncing to get read-only subscribed calendars on your device.
(Note that read-only subscribed calendars have always synced with MobileMe from one Mac to another, but iPhone OS 3.1 can now access this information directly from MobileMe. Some might argue that the iPhone and iPod touch should have been able to do this all along.)
Unfortunately, you still can't choose which calendars are included when you sync with MobileMe - it remains an all-or-nothing proposition. However, now "all" includes all of your read-only subscribed calendars from iCal as well as all the calendars you have created in iCal. As a result, if you want to pick which calendars to sync, you have to return to the same solution that you used with the iPhone 2.x firmware. That is, you need to choose to sync your device only with MobileMe (and sync all of your calendars) or only with iTunes (and choose which of your calendars to sync).
The Hidden Gotcha -- Sounds reasonable, right? Not so fast, seeker: there's a hidden gotcha lurking in the current implementation of calendar syncing. This problem affects iPhone and iPod touch users who have previously synced their calendars using iTunes but who now want to sync only with MobileMe.
Here's the gotcha: when you turn off calendar syncing in iTunes to switch to MobileMe, those calendars that were in the From My Mac collection on your device are not deleted from your device. Instead, they are moved to an On My iPhone collection (this collection has a different name on the iPod touch, but serves the same purpose).
As a result, when you look at All Calendars on your device, you still see duplicate events: those events from the old calendars in the On My iPhone collection, as well as those events that reach your device over the air from MobileMe. Nor is there currently a way to delete the calendars in the On My iPhone collection. Curses!
Kludging the Gotcha -- Luckily, I've figured out a workaround, albeit a clumsy one, that can eliminate such duplicates:
- In iCal, create a new empty calendar (give it an obvious name, like "Empty Calendar").
- In iTunes, sync only that empty calendar with your device (if you have turned off iTunes syncing, you have to turn it back on, of course, for this step). When you sync, the From My Mac collection will now contain only that empty calendar.
The MobileMe collection on your device will still list the empty calendar, of course, but, since it contains no entries, you won't see any duplicate entries when you view the All Calendars collection on your device. Later, if you turn off calendar syncing in iTunes, the empty calendar will move to the On My iPhone collection, where it will still be harmless.
(Note that if you have turned syncing off in iTunes so that you have an On My iPhone calendar collection, turning iTunes syncing back on replaces the On My iPhone collection with From My Mac. This From My Mac collection now contains the set of calendars you are currently syncing with iTunes.)
Maybe someday, if some future version of iTunes or the iPhone OS provides the capability to delete calendars from the On My iPhone collection, you can eliminate this empty placeholder calendar. However, even if that feature never appears, at least you won't be seeing misleading duplicate events on your device.
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So there's no way to view my important 3 calendars at the same time without thousands of extraneous events. It was actually better before 3.1 when my subscribed calendars weren't sync'd at all.
I would like to see:
1. Ability to choose which calendars sync via MobileMe
2. A way to turn on/off each calendar on the phone, just like in iCal
I agree with your wish list.
Did you send it to Apple? If you haven't you should, since Apple is more likely to change the way the iPhone software behaves if it actually gets direct user feedback about the problem.
Use this address:
http://www.apple.com/feedback/iphone.html
The important thing is that the Contact and Calendar lists on the phone must be empty when you turn on MobileMe. The way I did it was to create a group called empty in iCal and Address Book, then configure iTunes to sync only that group for each. Sync that.
Now turn off MobileMe sync for Contacts and Calendars, select 'Delete from My iPhone', and turn it back on. It didn't offer to merge the data for me, it just did it. I now have Contacts and Calendar groups in a single list, not split into Mac/iPhone and MobileMe.
You can now go back and delete the Empty groups in iCal and Address Book, and set iTunes to not sync Contacts or Calendars.
Worked for me :)
http://whistlewater.wordpress.com/2009/09/14/this-is-how-apple-ical-sync-should-work/
Finally found the elegant way to eliminate the iTunes duplicates by:
On iPhone Settings > Mail,Contacts,Calendars > Accounts (MyMobileMeAccount) > Turn OFF the Calendar switch.
Then turn it back on. iPhone warns you you have calendars on your iPhone and asks if you wish to Merge or Delete. Just select Delete. This wipes all calendar info from the iPhone. Next sync update from Mobile Me will download a single set of calendars held at MobileMe. Next sync with the Mac will eliminate the duplicate calendars on the Mac.
Same process works with Address Book.
Problem fixed (after loosing half my hair)
You can view single calendars on iPhone, to eliminate clutter; only other choice is ALL.
Even worse upgrading from 3.0 to 3.1 left me with two "MobileMe" groups of calendars. Only the new group, including subscribed calendars, would be deleted when turning MobileMe syncing off and on again. Only syncing with a second MobileMe account removed the older entries.
Now can you do the same thing for Contacts? My list is not only littered with duplicates but also triplicates and in some cases the same contact appears four or five times. I tried a reset but that did more harm than good. The duplicates, etc, are still there, and I have lost a lot of data from other parts of the iPhone. Life can never be simple, can it?
Opposite problem. I get duplicate events but they appear in iCal, not on the iPhone. Started w/3.1. I do not use MobileMe [but it tries to rear its ugly head thru Sync and Conflict Resolver].
So: a brand new recurring event, in a brand new calendar, when changed on the iPhone is treated as a new and therefore dup event in iCal. Say, 3 changes on the iPhone... I now have that many events in iCal, plus the original of course.
On the iPhone... all is well. I have been pounding on this problem for a couple of weeks now. Any thoughts from those with similar issue?
About duplicate contacts and calendars on iPhone 3.0
By: grapegraphics on Thu, Jun 18 2009 at 1:57PM PDT
iPhone settings (Settings/Mail, Contacts, Calendars/MobileMe)
- turn OFF "Contacts," wait and then select DELETE from my iPhone.
- Turn ON "Contacts," wait and then select MERGE
- turn OFF "Calendars," wait and then select DELETE from my iPhone.
- Turn ON "Calendars," wait and then select MERGE
Seemed to work for me
Jb

