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Syslogd Overwhelming Your Computer?
If your Leopard (Mac OS X 10.5) system is unexpectedly sluggish, logging might be the culprit. Run Activity Monitor (Applications/Utilities/ folder), and click the CPU column twice to get it to show most to least activity. If syslogd is at the top of the list, there's a fix. Syslogd tracks informational messages produced by software and writes them to the asl.db, a file in your Unix /var/log/ directory. It's a known problem that syslogd can run amok. There's a fix: deleting the asl.db file.
Launch Terminal (from the same Utilities folder), and enter these commands exactly as written, entering your administrative password when prompted:
sudo launchctl stop com.apple.syslogd
sudo rm /var/log/asl.db
sudo launchctl start com.apple.syslogd
Your system should settle down to normal. For more information, follow the link.
Visit Discussion of syslogd problem at Smarticus
Written by Glenn Fleishman
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| Apple Charges for Support
In a recent announcement, Apple Computer said that it is changing its support policies to be more like Microsoft's. Under the new policies, effective immediately, free support is available via the Web, via Apple's automated phone response system, and via the Apple Support Line for the first 90 days. However, support calls to the Apple Support Line after the first 90 days now cost $35 per incident (which might mean multiple calls). In fact, only the per-incident charge of $35 is new; support changes we reported in Apple Revamps Support Options (TidBITS 380) in May would seem to remain in effect, including the more-economical $69.95 Apple Support Line - Level 1 option, which pays for 10 incidents within a year. Given Apple's financial woes, the move is neither surprising nor unusual. More confusing is the crediting of the policy to Microsoft, as Steve Jobs did, "Adopting Microsoft's $35 per call support policy will enable us to do an even better job of supporting our customers." Why associate the move with Microsoft's support policies, which aren't considered to be especially enlightened?
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